Be Unstoppable: Make your Confluence Accessible

Working from home due to CoVID-19? Collaboration is key in any work environment, but when working remotely, it is crucial. We have tons of chat and video conferencing tools that help us stay collaborative when working remotely. But what about our documentation & other tasks? Working remotely emphasizes the need for a collaborative tool for documentation, and this is where Atlassian comes to your aid.

Unfortunately, we usually do not think about accessibility when discussing collaboration. Approximately 40 million people face basic challenges each day, sometimes with legal ramifications, that a non-disabled user would not have to face. So, as we work on making our team’s processes and activities more collaborative, it is a good time to rethink the accessibility of our public-facing documentation as well.

Public-Facing Documentation in Confluence

Confluence is a place where we create, organize and discuss work with our teams. Organizations around the world use Confluence to create internal documentation, blogs, knowledge articles and so much more.

But Confluence also allows anonymous access to documentation, which allows you to share internal wiki pages with external people like customers or partners. However, these documents, with out-of-the-box Confluence, are not accessible. Meaning, popular screen readers are not able to “read” things like frames, tables, attachments, macros, and links that are embedded in the document.

Unstoppable for Confluence makes public-facing documentation, “readable” with JAWS screenreader, enabling visually impaired users to navigate the documentation easily. 

Other advantages of Unstoppable

WCAG 2.0 and 508 Compliance:

Unstoppable makes Confluence 508 compliant with WCAG 2.0 standards. Unstoppable allows the users to have full control of their Atlassian tools with the help of JAWS screen reader. Check out Federal 508 Compliance Podcast to see how important it is to make your tools compliant.

Speed with Reliance:

With auto-detection, Unstoppable can tell if a user of Jira, Confluence or Jira Service Desk, is visually impaired and in need of the tool. By using text-to-speech technology, Unstoppable reads out attributes of page content to the user for them to take action for navigation. It allows the user to work more efficiently with the Atlassian toolset. Navigation is even easier with intuitive keyboard strokes. Check out our documentation to learn more about Unstoppable’s capabilities.

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