Getting to know one another

Addteq begins each project by holding an initial “kick off meeting” with a potential client.

During this phase Addteq’s main goal is to understand you, your business requirements, and where our services fit into the picture. Likewise, Addteq strives to provide a snapshot of its capabilities and how it will provide solutions for your organization.

Addteq is then able to provide you with a timeline and estimated cost to complete the project.

Demonstration (optional):

This phase of our process is focused around demonstrating Addteq’s capabilities and/ or portfolio. During this phase, deeper understandings of Addteq solutions and your requirements will arise through feedback and discussions.

Resource Planning

During this phase, Addteq will hold a detailed conversation with clients to ensure that there is a good understanding of goals, as well as mutual agreement on both strategy and tactics.

The product of this phase is a scope of work (SOW) which includes: an overview of deliverables, estimated start/end dates, as well as time and money costs.

The SOW is then used to create a formal proposal that includes scope, timeline, and payment terms. Upon execution of the proposal, work begins immediately.

Getting Started (Development)

The development phase is when you see Addteq begin to transform your great ideas into reality. Addteq strives to start work as quickly as possible, though it is necessary to have a few meetings to discuss wireframes, storyboards, and other visioning documents. Addteq’s development process is outlined below:

• Elaboration: In this phase, Addteq captures all details of client requirements and proposes milestones for the project.
• Demos: After agreeing on project details and milestones, Addteq will demonstrate progress at each milestone.
• User Acceptance Testing (UAT): Once the first version of the solution is completed, Addteq will deploy it to the client’s control to allow for a full internal testing process.
• Address UAT Feedback: If there are any changes or issues the client raises, Addteq addresses those concerns prior to full implementation.

Implementation and Customer acceptance testing

Once Addteq has created a solution that meets the original scope of work, that solution is delivered to the client to perform their own acceptance testing before moving on the final implementation. This ensures clients are satisfied every step of the way

Official Hand off and end user training

After reviewing client comments raised during customer acceptance testing, Addteq continues to coordinate with the client to address any last minute concerns.

Once the customer feels satisfied with all aspects of the project implementation, Addteq formally delivers the new system to the client and performs training for the staff that will use it.