Infrastructure as Code (IaC) – an Introduction

Infrastructure as Code, also known as IaC, is a tool for providing consistent, reliable, repeatable, and automated infrastructure provisioning and management using configuration files rather than the graphical user interface. The infrastructure and resources are defined using configuration files which you can repurpose, collaborate and manage versions. There are several tools available that provide IaC functionality. These […]

ITSM automation using Slack, Jira Service Management & Opsgenie

Many organizations struggle with their ITSM implementation due to the challenges of integrating multiple tools to provide integrated workflows. The increasing sprawl of tools and technologies is compounding this problem. It is best to embrace technologies that can act as building blocks that can be connected instead of using siloed alternatives. Opsgenie is a modern […]

Migrating Jira Software, JSM & Confluence to Atlassian Cloud

Overview You’ve heard the news, checked out the benefits, and decided that now is the time to take your organization to the next level by moving your Atlassian applications to the cloud!  All you need to do now is figure out how to safely migrate all of your data and customizations.  While it sounds like […]

Jira Software, JSD, Jira Core – When to Choose What?

If you’re even remotely associated with the software industry, there’s a 100% chance you must have heard about Jira – an application/product/tracking tool developed by software company Atlassian. In our experience, Jira is quite popular than the company (Atlassian). Atlassian does build many other products than Jira. When they built Jira, they built it with the […]