Synergy between 24/7 Support and Innovation

Customers today are in the driver's seat of the purchasing process. But, the journey doesn't end here. They use the same platform for continued technical support. In such a scenario, organizations need to adopt innovation without being left vulnerable.

Jaikishan Daryanani

The REAL Difference between DevOps and DevSecOps

As the software delivery space gets increasingly competitive, DevOps sets the scene for improved collaboration between development and operations teams that results in more frequent feedback, and hence quicker and better development of cutting-edge products.

Surinderpal S. Kumar

Collaboratively Edit your Confluence Spreadsheets Behind the Firewall

Any collaborative software tool has a need for collaborative editing, and Excellentable is the only spreadsheet app on the Atlassian marketplace that allows you to collaboratively edit on spreadsheets inside of Confluence.

Shardul Juyal

Introducing eSignable: The Approval workflow app

Background With the rise of agile adoption and efficient ITSM process, these days almost all organizations in almost all domains follow a defined workflow for approvals and reviews on different requests across different departments and have to comply with

Nitin Gupta posted on Jul 26, 2021

What You Need to Know About DevOps Metrics in Jira?

Embracing the concept of DevOps for better, quicker, cost-effective application delivery is commendable. However, unless you track or monitor your progress, you can never be too sure if your efforts are resulting in the outcomes that you expect (and deserve). You might be br

Dnyaneshwar Borase posted on Jul 19, 2021

Don’t Believe These Myths About DevOps on Cloud

Organizations in the software development industry have been leveraging the benefits of DevOps to accelerate quality, reduce costs, and improve time-to-market. At the same time, they have also been capitalizing on Cloud to enable better availability https://www.addteq.com/bl

Swapnil Kosare posted on Jul 05, 2021

Turbocharge your Service Management with Low-Code

Atlassian and its suite of cutting-edge products have long been empowering organizations to drive greater efficiencies, outcomes, and revenue, especially products like Jira Service Management (JSM) that help in delivering value quickly. To further enhance this value, many or

Deepak Sharma posted on Jun 25, 2021

How to Migrate Existing Legacy ITSM Tools to JSM

ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite taking all necessary steps, efforts put towards enhancing service delivery outcomes are far from successful. And the

Priyanka Ghongade posted on Jun 14, 2021

Does Continuous Delivery Make Sense for Service Delivery Organizations?

As DevOps https://www.addteq.com/blog/2020/10/how-to-ensure-the-sustainability-of-your-devops-transformation-initiatives becomes more and more popular across the business world, continuous delivery helps in automating the software delivery process and enabling easy and assur

Deepak Sharma posted on May 28, 2021

Answers to 9 Most Common Questions About Atlassian Plugin Migration

Organizations have long been using Atlassian Server plugins to meet the unique needs of their business. Although many have been contemplating moving their apps to the cloud, they have never had a strict deadline in mind. But with the Server EOL https://www.atlassian.com/blog

Vinod Batra posted on May 24, 2021

Atlassian Server Migration – How about a Hybrid Option?

They say nothing lasts forever and with Atlassian’s Server EOL announcement https://www.addteq.com/blog/2020/10/an-end-of-an-era-atlassian-announces-the-end-of-server, the saying is fortified! In October last year, Atlassian shook the world by announcing that it would end t

Vinod Batra posted on May 24, 2021

Five DevSecOps/Application Security Lessons to Learn from Recent High Profile Security Breaches

The Current State of DevSecOps The frequency of public, high-profile security breaches has increased at an alarming rate. These breaches are having a more visible direct impact on everyone all over the world. A few high profile examples that you may have heard of recently in

Himanshu Chhetri posted on May 17, 2021

ITSM automation using Slack, Jira Service Management & Opsgenie

Many organizations struggle with their ITSM implementation due to the challenges of integrating multiple tools to provide integrated workflows. The increasing sprawl of tools and technologies is compounding this problem. It is best to embrace technologies that can act as bui

Himanshu Chhetri posted on May 13, 2021

Addteq’s Expertise with Atlassian Cloud

Organizations across the world are racing to the cloud to leverage benefits across scalability, availability, and flexibility of workloads. For this very reason, Atlassian Cloud https://www.atlassian.com/cloud has been witnessing immense popularity as it enables organization

Vinod Batra posted on May 13, 2021

Top 6 Challenges of Cloud DevOps and Tips to Overcome them

As competition gets intense and customer demands get increasingly complex, companies are embracing digital transformation to enable agility and be responsive to evolving trends and needs. Although DevOps https://www.addteq.com/blog/2020/01/9-devops-myths-you-need-to-stop-b

Deepak Sharma posted on May 10, 2021

How Unstoppable Enhances Jira Accessibility

The World Health Organization estimates that globally 285 million people have some form of visual disability, of whom, 39 million people are blind. Software, however, is not an inherently visible artifact, and screen readers are able to bridge the gap between a visual and a

Shardul Juyal posted on May 07, 2021

Why and When You Should Choose Confluence Cloud Over Confluence Server (On-Premise) Version

For growing digital businesses, Atlassian Confluence https://www.atlassian.com/software/confluence opens doors to a world of modern collaboration workflows that enable teams to accomplish more together. A team-friendly where knowledge and collaboration happens, Confluence s

Vinod Batra posted on May 03, 2021

Be Unstoppable with new Keyboard Shortcuts in Confluence

Keyboard shortcuts and markups not only help users create content quickly but they are also used by visually impaired users to perform necessary tasks quickly on the screen. For example, while a full-sighted Atlassian Confluence user might use Alt+ Down arrow key to reduce

Shardul Juyal posted on Apr 27, 2021

ITSM Tool Implementation: Top 8 Best Practices to Embrace

Implementing an ITSM Tool? Here are 8 Tips that Will Take You on the Road to Success Meeting the service needs of modern customers has become extremely difficult for organizations, especially due to the presence of inefficient manual processes. These processes impact employe

Priyanka Ghongade posted on Apr 27, 2021

Whats New in Excellentable: Attachment Manager & More

The Excellentable team is well-versed in DevOps and we understand the importance of continuous improvement and continuous feedback. So we made it a point to release these two new features for you, in a timely manner. Excellentable Attachments It's likely that you will use E

Shardul Juyal posted on Apr 23, 2021

How to Migrate Existing Legacy ITSM Tools to JSM

Priyanka Ghongade posted on Apr 22, 2021

How an Event Driven AppSec Service helped to Implement the Shift Left Paradigm

In a previous blog, we had discussed how we were able to build an event-driven AppSec Service for one of our major financial clients and the related challenges and details on the design and implementation of such a solution. This blog primarily focuses on the outcome of buil

Yagnesh Bhat posted on Apr 21, 2021

ITSM in 2021 – Challenges and Possible Solutions

2020 brought about massive changes in how businesses operate their ITSM models. The only way to weather the crisis was through the introduction of practices that allowed them to be agile and proactive to new changes and challenges. As organizations reel from the ongoing rep

Swapnil Kosare posted on Apr 21, 2021