What is Backup Frequency and Retention Policy?

Backup Frequency

Incremental backups occur every sixty minutes(60 mins) for basic plan customers and every thirty minutes (30 mins) for platinum plan customers. If the most recent full backup is more than 24 hours old, a new full backup will be taken; otherwise, an incremental backup will be taken.  

Backups are encrypted and stored in Amazon S3 private buckets.

Backup Retention

Backups are retained for 7 days.

See Also

What is Recovery Point Objective (RPO) for scoped services?

What is Recovery Time Objective (RTO) for scoped services?